Join Albert on his Journey!

What's New?

3000 Solutions in the BYOD Package

Follow Albert on his journey! Albert is a Virtual Agent that resides at your help desk. He is designed to respond to your employees' frequently asked questions about devices, applications, and the most popular Operating Systems. Albert is always on the move, updating his knowledge on the issues that matter most to your employees.

In this issue of the Albert newsletter, we share some of the key updates based on your feedback! Stay tuned for quarterly news about Albert's journey.

TEST DRIVE ALBERT

Content Added to iPhone: Checking Email Adding Email Accounts Tips to Increase Battery Life Searching for Applications Do Not Disturb	Devices in the BYOD Package: Asus Transformer® New Samsung Galaxy® New Kindle Fire HD® New iPhone® iPad® OS X® Windows® 7 Windows 8® Windows XP®
More solutions and device content are being developed.
Coming Soon ...
1400 Outlook® Solutions added to the Email Package
More Windows 7 Content added to the BYOD Package

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" Did You Know?
a"The average cost per ticket for desktop support is $62 in a North America."		HDI
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				0	Sarah Ramoz Marketing Manager
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