Congratulations to Webroot and AVG for outperforming the competition in customer satisfaction. Kudos!
Tuesday, November 19, 2013
noHold Customers Ranked Higher in Customer Satisfaction!
Clients leveraging Virtual Agent technologies for customer self-service (such as Webroot and AVG) lead the security software industry in customer satisfaction, with Net Promoter Scores (NPS) of 59% and 33%. The graph shown below is courtesy of Webroot, a leader in the security software industry and was featured on the homepage of their website; http://www.webroot.com/us/en/
Congratulations to Webroot and AVG for outperforming the competition in customer satisfaction. Kudos!
Congratulations to Webroot and AVG for outperforming the competition in customer satisfaction. Kudos!
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