Wednesday, March 27, 2013

Be the Winner of an "Albert is Okay" T-shirt with One Simple Click.

noHold, Inc. is holding a contest for the newest addition to the team, Albert! It is simple, follow Albert on twitter or like him on Facebook and you are automatically entered to win a free, large "Albert is okay" t-shirt. These are the last of our limited edition t-shirts so don't miss out on this opportunity.


The contest will start today, March 27, and close end of day, next Wednesday (4/3). The winner will be chosen at random and will receive a message via Facebook or Twitter sometime Thursday being informed they won.
Click the links below to navigate to Albert's social media sites and start liking/following! Good luck!
Follow us on Twitter
Like us on Facebook

1...2...3...GO!

Tuesday, March 5, 2013

Up to 40% of IT Service Desk Contacts Can Be Resolved Via Self-Service


Download the 2 page document: Up to forty percent of IT service desk contacts can be resolved via self service. 


      When the words 'automation', 'self-service' and 'help desk' come together, it strikes mixed feelings from the masses. Even though self-service is everywhere for the consumer, implementing and promoting employee self-service comes with challenges.  Download the two-page document, which includes Gartner’s position on help desk self-service. Read the opinions of IT Professionals and their take on the how, why, and what of employee self-service automation. 


 Download Now